NTE first recharge double bonus disappeared after reinstall? Fix
Payment & Account5 tags
The first-recharge double bonus reset is a known display bug — actual purchase records are saved server-side. 1) Log out and back in 2) Check purchase history to confirm double bonus status 3) If the display is clearly wrong, screenshot and report to customer support 4) Don't try re-purchasing to trigger the double bonus — it may waste money. The developers usually fix first-recharge display issues in a subsequent update.
rechargedouble-bonusbugaccounttroubleshooting