Selected wrong free S-rank character, can I change?

This 'selected the wrong free S-rank character' FAQ is more useful when it explains **which actions improve your chance of recovery and which claims should not be treated as official guarantees** instead of letting past swap anecdotes read like a default promise. For current players, the more important steps are to preserve account information, stop further interaction with the mistaken choice, and then submit a clear request through official support channels.

A safer way to handle it is:

1. Save your UID, selection timing, character details, and relevant screenshots first

2. Before support answers, avoid spending on, leveling, or heavily using the mistaken character where possible

3. Whether a swap is approved should always be treated as an official case-by-case decision rather than a guaranteed result based on older community stories

So this page now focuses on recovery steps and expectation-setting instead of presenting anecdotal swaps as if they were default policy.