NTE character stuck in map or wall? How to get unstuck
In-Game Bugs4 tags
1) Open the map and teleport to the nearest waypoint 2) Use fast travel if available 3) Re-login to the game 4) If stuck during combat, wait to be defeated — you'll auto-respawn at a safe location 5) Try using a character's dash/dodge skill to escape 6) If nothing works, contact customer support with your stuck location. Screenshot and report terrain that causes stuck issues to help the developers fix collision bugs.
stuckmapbugtroubleshooting